DPD UK

The Delivery app designed for Drivers. DPD needed a modern, An intuitive app that could streamline delivery for their workforce.

Role

Product Designer

SCOPE

Case study in progress

Saturn is DPDs official mobile application, built to support parcel collections and deliveries across the UK. Designed for time-critical delivery environments, it enables drivers to manage routes, scan parcels and update delivery statuses through a streamlined, mobile-first experience adopted nationwide.

The Impact

The Impact

The Impact

  • Reduced friction in parcel scanning and status updates

  • Improved clarity across complex route schedules

  • Replaced legacy systems with a scalable mobile-first solution

  • Established a reusable cross-platform design system for future internal products

  • Successfully rolled out nationally and became the official mobile platform supporting DPD’s UK driver network.


The Problem

The Problem

The Problem

DPD required a scalable mobile platform that would:


  • Reduce friction in parcel scanning and status updates

  • Support drivers using their own personal devices

  • Improve workflow clarity across complex delivery routes

  • Replace existing legacy tools with a modern, intuitive experience


The solution needed to function reliably in real-world delivery environments — including low visibility, one-handed usage and time-critical scenarios.


The process

The outcome

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Curious to know more?

Take a deeper look at my work, my process, or feel free to reach out.

Get in Touch

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JOHNSHAWCREATIVE25©

Curious to know more?

Take a deeper look at my work, my process, or feel free to reach out.

Get in Touch

email copied!

JOHNSHAWCREATIVE25©